Refund policy
Thank you for shopping at Sury Beadscape! We take great pride in the quality and craftsmanship of our handmade jewelry. Due to the unique nature of our creations, we have implemented the following policy regarding returns and exchanges:
1. **Final Sale**: All sales are final. We do not accept returns or exchanges on any items purchased from our store. This policy is in place to ensure that each piece remains exclusive and to maintain the integrity of our handmade creations.
2. **Quality Assurance**: Before shipping, each item is carefully inspected to ensure it meets our high standards of quality. If you receive an item that is damaged or defective, please contact us within 7 days of receiving your order, and we will work with you to resolve the issue.
3. **Customer Satisfaction**: We strive to provide detailed descriptions and high-quality images of our products to help you make informed purchasing decisions. If you have any questions or need assistance before placing your order, please feel free to reach out to us.
4. **Custom Orders**: Please note that custom or personalized orders are also final sale and cannot be returned or exchanged.
By making a purchase from Sury Beadscape you acknowledge and agree to this no returns or exchanges policy. We appreciate your understanding and support of our handmade creations!
If you have any questions or concerns, please don’t hesitate to contact us at (754) 288-6262
Thank you for supporting our small business!
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